Making Information Meaningful

Case studies

Australian Survey Research is an established social and market research agency providing specialised services to a blue chip client list including top 100 companies, key Australian and state government departments and agencies, major universities and not-for-profit organisations.

Case study categories





We combine research and IT skills to deliver analytic insight in a diverse range of areas:

  • Stakeholder and community feedback
  • Customer and member satisfaction
  • Employee satisfaction, engagement and leadership development
  • Project / program evaluation.

ASR principals have content expertise in conducting research the following areas:

  • Education
  • Work health and safety
  • Multi-cultural activities / migrant settlement
  • IT user issues
  • Regulatory environments
  • Delivering water supplies
  • Member organisations.

We specialise in projects requiring a combination of qualitative and quantitative techniques. We undertake large and small research assignments and are happy to perform a complete end-to-end project, or just the part you want, like only data collection. We have particular expertise in designing and delivering web surveys and in approaching potential respondents or participants in innovative ways. We regularly take advantage of our in-house web surveying software, SurveyManager to collect data, but not every project includes this platform.

First and foremost we use fit-for-purpose research methodologies. We do nothing off-the-shelf; most of our work is bespoke and is always designed with your research purpose in mind. This means that we commonly undertake research using a variety of data collection methods.

We use a variety of methods to meet assignment requirements including face-to-face and telephone depth interviews, foyer and exit interviews as well as mini to large scale focus groups. We use paper to collect data, but also use mail outs to direct respondents to web surveys.

Our consultants are noted for their expertise in working in highly sensitive environments, with people who may be at risk in expressing their views. We are also experienced in working with interpreters and we can conduct our own recruitment.

We perform routine and specialised statistical analysis and reporting on completed survey and other data for various statutory bodies, government agencies and companies.

We subscribe to the National Privacy Guidelines and to the additional requirements of the Australian Market and Social Research Society (AMSRS), the Association of Market and Social Research Organisations (AMSRO), and the Australian Information Industries Association (AIIA).