Making Information Meaningful

Private Health Insurance Administration Council (PHIAC)

Private Health Insurance Administration Council (PHIAC)

October 21, 2013
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PHIAC engaged Australian Survey Research (ASR) to design, deploy and analyse a web survey of the 34 registered private health insurers they regulate. The research included sought feedback on PHIAC’s performance as a regulator, ther effectiveness, regulator burden, compliance support material, prudential guidelines and requirements as well as website support material and PHIAC’s web data collection interface.

ASR also conducted 10 in-depth telephone interviews with selected knowledgeable industry observers and peak bodies.

ASR provided a full written report and executive presentation.