October 21, 2013
Deakin University commissioned Australian Survey Research (ASR) to conduct a survey of students who enrolled mid-year (trimester 2) at Deakin University in 2012. The aim of the study was to understand the reasons why students chose to enrol at Deakin and why they chose mid-year entry. Deakin University provided a […]
October 21, 2013
This is an example of B2B research. The project involved surveying (online) over 100 aluminium fabricators ranging from small businesses through to large aluminium extrusion suppliers, windows doors, security screen and louver manufacturers.
October 21, 2013
ASR has been conducting a customer feedback survey for Hirequip equipment hire. This survey has been conducted (at least) annually since 2010 and targets businesses in the trades, construction and manufacturing that have used Hirequip services.
October 21, 2013
In the same way it would conduct an employee survey, ASR collects data for, analyses and reports on student resident satisfaction at CLV’s 22 resident villages throughout Australia. CLV runs university student residential halls and tracks resident satisfaction with services and facilities twice yearly. An overall report is produced aggregating […]
October 21, 2013
In October 2012 East Gippsland Water commissioned ASR to conduct a customer satisfaction survey of its customers. The aim of the study was to measure customers’ satisfaction with and East Gippsland Water’s performance in the three key areas of water supply, waste water and information that East Gippsland Water provides […]
October 15, 2013
Project Outline A Government-owned Business (GOB) operates a state-wide rail network. In 2002 it introduced a new set of corporate values and behaviours, and made a commitment to generate an employee index of how well the organisation was demonstrating these values. The index is effectively an internal benchmark, and for […]
October 14, 2013
Project Outline This project was initiated as a result of the recommendations within the Palmer and Comrie reports. ASR sought feedback from detainee advocates, detainees and their visitors (mostly family and friends and others providing services such as legal and religious bodies) as well as DIAC staff and service providers […]
October 1, 2013
We are an established social and market research agency providing custom services to small and large companies, key Australian and state government departments, universities and not-for-profit organisations. We combine research and IT skills to deliver analytic insight in a diverse range of areas. Survey Services is the name we call […]