ASR’s service offering in human capital incorporates organisational information with employee attitudes and perceptions.
We offer a range of human capital services which help you understand your current and required workforce, where you stand in terms of human capital inventory and how human capital can be optimally managed. We design processes to collect human capital data and integrate this, wherever possible, with other organisational processes and the data these processes generate.
We focus on two key areas: understanding employees' skills and knowledge, and individual performance management processes. Often these two areas are closely linked. Our consulting assignments cover a spectrum from working with organisations which need to link training needs with effective training expenditure to organisations that want information about the type of people who need to be retained and/or recruited for the future. ASR helps organisations address the before and after issues of implementing job, people and training databases.
An essential component of most people management activities is information about skills, knowledge and attributes (together we call these capabilities or competencies). Workforce capability information drives processes such training, career management, succession planning, retention strategies and workforce planning. Mapping and managing human capital is becoming a critical process in most organisations. It is often a core driver in achieving competitive advantage.
We assist organisations to focus on:
- What information should be researched about jobs and collected from employees
- How information can be structured so that it acts as an integrator of processes, rather than having multiple databases that share data with difficulty
- How information can be collected consistently and efficiently, and at all times maintaining data integrity
- How people information is managed and presented for simple decision-making by a wide range of users
- Linking a range of people management processes through performance management systems.
We also design specific HR processes for clients, such as performance management and training needs identification.
A key component of most consulting assignments is management education and employee communication. All employees involved in a project are shown how components link together and how to understand and use the information about themselves and their jobs. We show decision-makers how to clarify HR processes and especially to understand the links between skill profiles, job descriptions and performance management. Each has a clear and different role to play in people management and too often they are confused. Having a fully trained and skilled workforce is only the first step of the journey. Employees need to have a clear understanding of job expectations and then clear goals and targets.