Making Information Meaningful

case studies

Student residential life

Campus Living Villages

In the same way it would conduct an employee survey, ASR collects data for, analyses and reports on student resident satisfaction at CLV’s 22 resident villages throughout Australia. CLV runs university student residential halls and tracks resident satisfaction with services and facilities twice yearly. An overall report […]

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Middle Years Children

Dept of Education & Early Childhood Development SA (DEECD)

Middle Years Development Instrument (MDI) Pilot Survey

The Department identified a need to develop a web based service to enable it to administer a pilot Middle Years Development Instrument (MDI) survey for 8,000 children across selected government and non-government schools in South Australia and […]

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Teachers

Dept of Education & Early Childhood Development VIC (DEECD)

In 2012 ASR hosted an employee survey in Victorian schools covering 60,000 teachers and non-teaching staff. We used the Department’s edumail-supplied contact details to create and invitational survey of teachers plus ran an anonymous survey for non-teaching staff.

DEECD had also commissioned ASR […]

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Work Cover NSW

WorkCover NSW

ASR was engaged to conduct stakeholder research among employers and health & safety representatives on their recent dealings with WorkCover NSW, as well as issues in meeting compliance. The project also included program evaluation of several WorkCover NSW initiatives. Project initiation commenced in February 2013 and final report […]

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Lecture Group

Australian Skills Quality Authority

The stakeholder survey is part of ASQA’s ongoing commitment within its service charter to seek views on how it regulates registered training organisations (RTOs). The results are used to measure customer satisfaction as part of ASQA’s operational and strategic plans. Organisations interacting with ASQA for a […]

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Human Services

Child protection audit

We conducted an audit of 40 Community Service Organisations. This included input from the Department of Human Services as part of Victoria’s child protection system. This information was used for the development of reform initiatives for child protection.

ASR assisted with the development of the data collection […]

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Victorian Auditor-General’s Office (VAGO)

Victorian Auditor-General’s Office (VAGO)

ASR has conducted a number of surveys for VAGO and these generate data for use in their performance audits. Recent studies include:

Victorian state government schools (K-12) – how DEECD supports schools to manage student risks. (2010).
Victorian state government schools (K-12) – how […]

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Private Health Insurance Administration Council (PHIAC)

PHIAC engaged Australian Survey Research (ASR) to design, deploy and analyse a web survey of the 34 registered private health insurers they regulate. The research included sought feedback on PHIAC’s performance as a regulator, ther effectiveness, regulator burden, compliance support material, prudential guidelines and requirements as well […]

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Australian Prudential Regulation Authority (APRA)

The stakeholder survey is part of APRA’s ongoing commitment within its service charter to seek views on how it implements the regulated entity framework and how well it consulted with the financial industry about regulations. Stakeholders are asked for their ideas for improving risk guidance and consultation […]

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NSW Public Service Commission

ASR designed the People Matter questionnaire for this survey with Commission staff before presenting it to the whole of the NSW public sector (n=390,000). We hosted the survey online using our Survey Manager web platform and printed and distributed over 40,000 […]

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