October 21, 2013
Beef cattle

WorkCover Sheep and beef cattle industry, business survey

The primary objective of the research was to obtain baseline data in the sheep and beef cattle industry on the knowledge of persons conducting a business or undertaking (PCBUs’) obligations in regards to work health & safety (WHS), workers compensation (W/Comp) and injury management (IM). Research was conducted using a […]
October 21, 2013
Wooden structural components

Wooden structural components manufacturing industry

The primary objective of the research was to obtain baseline data on the knowledge in the wooden structural components manufacturing industry, of persons conducting a business or undertaking (PCBU’s) obligations in regards to work health & safety (WHS), workers compensation (W/Comp) and injury management (IM). Research was conducted using a […]
October 21, 2013
Workplace safety

WorkSafe Health & safety representative survey

The primary objectives of the survey were to explore: why and to what extent workplaces had adopted HSRs. current work health and safety consultation practices. the level of understanding of the HSR role and the impact of HSR training. additional ways WorkCover could support businesses to improve WHS. Survey questions […]
October 21, 2013
WorkSafe Stakeholders

WorkCover Stakeholder survey

WorkCover commissioned Australian Survey Research (ASR) to conduct a survey of a range of stakeholders’ recent interactions with WorkCover. Target survey respondents were people who had interacted with WorkCover across 14 different types of interactions during the period May 2012 to March 2013.The survey was conducted in web and telephone […]
October 21, 2013
Detainee visitors

DIAC Update of detainee visitor procedures

This project was initiated as a result of the recommendations within the Palmer and Comrie reports. ASR sought feedback from detainee advocates, detainees and their visitors (mostly family and friends and others providing services such as legal and religious bodies) as well as DIAC staff and service providers about visitor […]
October 21, 2013
Immigration affairs

DIAC Client service discovery exercise

ASR conducted a discovery exercise for the Client Information Taskforce in November 2005. The objective was to inform ASR of the context of DIAC’s clients and why and how they interact with the department and its various agents (also called third parties). This discovery phase was also a way of […]
October 21, 2013
Student visa holders

DIAC Service of student visa holders

The project involved seeking feedback from current student visa holders about DIAC’s current client service and possible improvements. With the assistance of DIAC Client Service staff, ASR arranged and conducted: Interviews of education related peak bodies and providers; Focus groups with DIAC staff involved with the student visa program; Focus […]
October 21, 2013
ICT user satisfaction

DIAC ICT user satisfaction

ASR conducted internal client surveys for the department as part of an ongoing contract with DIAC’s Business Solutions Group. We assessed staff satisfaction with and perception of performance of DIAC’s out-sourced information and communication technology (ICT) providers: CSC and Optus. Every six months ASR surveyed a sample of DIAC’s workforce […]
October 21, 2013
Working holiday makers

DIAC Former working holiday makers

ASR conducted an international web survey of over 100,000 former working holiday makers (WHM) covering 55 contries. The project collected information about why WHM’s visited Australia, where they visited and the jobs they performed while in Australia, any skills or education they have obtained during their visit as well as […]