Overview


Our research projects deal with a handful to more than one million people. Typically projects involve somewhere between 1,000-10,000 respondents (if a quantitative survey is involved). We combine a variety of quantitative and qualitative techniques in a single project, such as conducting personal interviews and focus groups before potentially moving onto a web survey.

We conduct market and social research plus collect information/data, then analyse and report on it.

Examples of market research include:

  • International student survey where personal financial information was collected from 5,000 students
  • Research for the Australian Taxation Office (ATO) where tax file numbers were collected as part of the research
  • Student Finances Survey where itemised personal income and expense data was collected from over 20,000 international and domestic, postgraduate and undergraduate university students
  • Program evaluation of government initiatives and programs
  • School surveys of teachers, parents and students
  • Customer satisfaction of manufacturing clients
  • Customer loyalty of commercial paint buyers
  • Market feasibility of new fuel charge card
  • Feasibility studies for commercial organisations.

Examples of social research include:

  • Settlement experiences of recent migrants
  • Research into the experiences of asylum seeker detainees within detention centres around Australia
  • Collecting data on court-ordered out of home care students across Victorian Government schools
  • Defence census covering a range of work and social issues
  • Visitor experiences to a major public park
  • Regulatory knowledge of game hunters
  • Veteran’s health experiences
  • Feasibility of the Federal government holding personal medical and other details
  • Evaluation of civil dispute resolution legislation.

Examples of data collection include:

  • IT expenditure across all agencies & departments of a State government
  • Collection of price information for commercial purposes
  • Audit of personal school costs borne by families
  • Facilities benchmarking data across universities
  • Business diagnostic tool to help SMEs to transition to Industry 4.0
  • Identification of defence capability among Australian businesses and by industry sector
  • Commercial waste statistics
  • Mystery shopping.