SurveyManager provides everything you need to easily design, deploy and process questionnaires, quizzes, polls and electronic forms (eforms) across the enterprise to speed decisions and assist employees, supplier, stakeholders and customers. This quickly transforms cumbersome paper forms into fully interactive e-forms that directly connect to the applications that drive your business. This process improvement reduces costly errors, streamlines operations, and increases overall customer responsiveness.
There are several ways that participants can be given access to a survey, based on different survey types:
No programming by the user is needed to set up questionnaires in SurveyManager, be they simple or sophisticated.
At the same time the novice user can quickly become comfortable using the product, setting up a survey in a matter of hours.
Concomitantly, the product has advanced features for the power user which are available as needed.
The design of the survey tool allows users to set up and manage surveys of different types. Surveys can be configured in a number of ways and you can save as many different surveys as you like.
Survey and question library functions are an important feature of SurveyManager. You can:
Surveys can be run in different languages, including right-to-left languages such as Arabic and all of the 273 Unicode languages.
The Unicode Standard is a character coding system designed to support the worldwide interchange, processing, and display of the written texts of the diverse languages and technical disciplines of the modern world. In addition, it supports classical and historical texts of many written languages.
Features of SurveyManager's multilingual implementation include:
The emergence of the online community has created a new opportunity for collecting meaningful and consistent feedback. While many associate the term community with social networking communities, like MySpace® and Facebook, companies and government agencies have used the concept to create online communities of interest consisting of key stakeholders such as customers, constituents, employees, and partners.
These communities represent an enormous potential for insights and information and the best way to realize that potential is to create respondent panels from the community members. The net effect is simple: the organization has at its disposal established groups of its most important stakeholders, profiled and ready to respond to surveys. The cost of building these panels is roughly equal to the cost of one market research project, but the panel is available for regular, consistent, and ongoing feedback.
The benefits of establishing your own panel become obvious over time. Aside from being highly cost effective the main benefits are:
SurveyManager has been purpose built to manage the complex and multiple relationships that are created by this type of survey. It was used in one application to manage 4,000 subjects x 4,000 raters globally and simultaneously.
Load employee names and emails directly from your payroll. One of the biggest administrative loads in multi-rater surveying is loading respondents and role relationships. Survey Manager comes with a self-loading respondent interface (really a mini-survey) so this workload is spread to individuals rather than the HR department.
Questions can be phrased differently for selves (subjects) versus others and Survey Manager keeps precise track of who has/has not done what and when in terms of giving feedback.
We all need to continuously gather information from our employees, customers, suppliers and stakeholders.
So why not do it properly? Why not obtain this information in a format which you can use instantly and connect to your employee, customer, supplier and stakeholder business processes?
Survey Manager is an integrated, end-to-end application for managing your total data collection requirements. It is the only survey/forms software designed to manage the complete survey process for large organisations from hundreds to many thousands of respondents.