January 23, 2020

Student accommodation provider – annual residents’ survey

In the same way it would conduct an employee survey, ASR collects data for, analyses and reports on student resident satisfaction at an accommodation provider’s 20 resident villages with over 12,000 student beds across Australia. The accommodation provider runs university student residential halls and tracks resident satisfaction with services and […]
November 12, 2013

Parramatta City Council

For well over two years, Parramatta City Council has been an active Survey Manager user. They currently conduct around  40 projects a year covering staff and community topics like: staff travel activities, both to and from work and during work team to team service evaluation within Council community satisfaction with […]
November 12, 2013

Catholic Churches Insurance

Catholic Church Insurance Ltd (CCI) has been a Survey Manager user for almost three years. ASR has customised Survey Manager’s workflow and reporting to give CCI a unique business application. As part of their overall risk management activities as a general insurer, CCI conducts a risk control review at a […]
October 24, 2013

Paperhouse joins Australian Survey Research

If you need to use paper questionnaires or collect information via paper, we can help you. Paperhouse is a sister company of ASR. It has an extensive track record in questionnaire design, survey management, paper processing, data management and analysis. It can help you to automate any paper-based data collection […]
October 24, 2013

Interesting recent projects

ASR does qualitative research as well as quantitative research. In recent examples: Our team worked with the Social Policy Research Centre from UNSW, conducting face-to-face interviews with detainees (irregular maritime arrivals) across Australia’s immigration detention network, including Christmas Island. This was a large qualitative project that also required deft driving […]
October 24, 2013

New features in Survey Manager

As many of you already know, for those assignments which have an online component we our proprietary Survey Manager survey and data collection software platform. It has recently been enhanced with new features, such as: Additional question types, eg, drag and drop including images, multi-slider, and star ratings Pre-canned address […]
October 24, 2013

A little housekeeping

We have revamped our web site, and will be adding a member’s area for Survey Manager users in the near future. Users will be able to exchange tips, ideas, gripes, etc. We hope this will be useful to you all. We are moving to a new data centre arrangement. We […]
October 23, 2013

The forecast is looking cloudy, but fine

IT affects the way we do market research. Recently I was reflecting on the changes that have occurred in the IT industry since the advent of the IBM PC in 1981 over 30 years ago. The IT industry has many fallen stars: companies which were once household names but are […]
October 22, 2013
Rail Corp

RailCorp, NSW

ASR conducted an internal customer satisfaction survey for RailCorp Property Division. RailCorp runs the CBD and regional train network in the greater Sydney area. The division provides a range of services to RailCorp including facilities maintenance, accommodation planning, access, property acquisition and disposal as well as land information and property […]