January 23, 2020

Cyber Assessment Tools

The Department of Industry, Innovation and Science engaged ASR to build and host applications to deploy two cyber assessment tools that allows support of the performance of Australian Small and Medium Enterprises (SMEs) in the critical area of Cyber Security. The new cyber assessment tools are used by SMEs and […]
January 23, 2020

Financial Services – major charge card company

A major charge card company wanted to introduce a credit card in Australia in order to compete with the Big 4 banks. Toward the end of their product development, they had six credit card designs which they wanted to test on the public. The company had been quoted over $150,000 […]
November 12, 2013

Parramatta City Council

For well over two years, Parramatta City Council has been an active Survey Manager user. They currently conduct around  40 projects a year covering staff and community topics like: staff travel activities, both to and from work and during work team to team service evaluation within Council community satisfaction with […]
November 12, 2013

Catholic Churches Insurance

Catholic Church Insurance Ltd (CCI) has been a Survey Manager user for almost three years. ASR has customised Survey Manager’s workflow and reporting to give CCI a unique business application. As part of their overall risk management activities as a general insurer, CCI conducts a risk control review at a […]
October 22, 2013
Rail Corp

RailCorp, NSW

ASR conducted an internal customer satisfaction survey for RailCorp Property Division. RailCorp runs the CBD and regional train network in the greater Sydney area. The division provides a range of services to RailCorp including facilities maintenance, accommodation planning, access, property acquisition and disposal as well as land information and property […]
October 22, 2013
Port of Melbourne

Port of Melbourne customer satisfaction survey

PoMC engaged Australian Survey Research to conduct a satisfaction survey of its larger customers across a range of segments including organisations working in the port such as stevedores, freight forwarders and transport companies as well as cargo owners’ peak body representatives. The research study focused on perceptions of PoMC’s commercial […]
October 22, 2013
AIIA

Australian Information Industry Association

This was an investigation of members’ perceptions about a proposed merger between AIIA and AEEMA and the value that membership of each association provided its member companies. It was a delicate political exercise which required informing members of what was happening before eliciting their views on a possible merger. ASR […]
October 22, 2013
Royal ANZ College of Obstetricians and Gynaecologists

Royal ANZ College of Obstetricians and Gynaecologists

We have just completed a workforce study of fellows, retired fellows and trainees in Australia and New Zealand. This was conducted on paper and on the web and involved analysis of current and future practice options as well as a one week log of activities. We have also completed a […]
October 21, 2013
Road freight transport industry

WorkSafe Road freight transport industry, business survey

The primary objective of the research was to obtain baseline data in the road freight transport industry on the knowledge of PCBUs’ obligations in regards to work health & safety (WHS), workers compensation (W/Comp) and injury management (IM). Research was conducted using a web survey and it gathered feedback on […]