Making Information Meaningful

Case studies

Victorian Auditor-General’s Office (VAGO)

Victorian Auditor-General’s Office (VAGO)

ASR has conducted a number of surveys for VAGO and these generate data for use in their performance audits. Recent studies include:

Victorian state government schools (K-12) – how DEECD supports schools to manage student risks. (2010).
Victorian state government schools (K-12) – how […]

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Private Health Insurance Administration Council (PHIAC)

PHIAC engaged Australian Survey Research (ASR) to design, deploy and analyse a web survey of the 34 registered private health insurers they regulate. The research included sought feedback on PHIAC’s performance as a regulator, ther effectiveness, regulator burden, compliance support material, prudential guidelines and requirements as well […]

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Australian Prudential Regulation Authority (APRA)

The stakeholder survey is part of APRA’s ongoing commitment within its service charter to seek views on how it implements the regulated entity framework and how well it consulted with the financial industry about regulations. Stakeholders are asked for their ideas for improving risk guidance and consultation […]

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State Library of Victoria

State Services Authority Victoria

From 2008 to 2013 ASR has mounted and hosted a web survey across the 250,000-strong Victorian public sector. The survey goes out to 125-150 organisations and consists of 5-7 generic questionnaires, each with a set of core questions and a set […]

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NSW Public Service Commission

ASR designed the People Matter questionnaire for this survey with Commission staff before presenting it to the whole of the NSW public sector (n=390,000). We hosted the survey online using our Survey Manager web platform and printed and distributed over 40,000 […]

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Australian Broadcasting Corporation

In 2012 ASR conducted a survey among a selection of participants from the general population as well as 3,000 ABC VIP shoppers. The survey explored buying habits of ABC shoppers, motivations for purchase of certain items and reasons for frequenting various other store types.

In 2013 ABC […]

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Deakin University

Deakin University commissioned Australian Survey Research (ASR) to conduct a survey of students who enrolled mid-year (trimester 2) at Deakin University in 2012. The aim of the study was to understand the reasons why students chose to enrol at Deakin and why they chose mid-year entry […]

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Dulux Powder Coating

This is an example of B2B research. The project involved surveying (online) over 100 aluminium fabricators ranging from small businesses through to large aluminium extrusion suppliers, windows doors, security screen and louver manufacturers […]

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Hirequip

ASR has been conducting a customer feedback survey for Hirequip equipment hire.

This survey has been conducted (at least) annually since 2010 and targets businesses in the trades, construction and manufacturing that have used Hirequip services […]

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Campus Living Villages

In the same way it would conduct an employee survey, ASR collects data for, analyses and reports on student resident satisfaction at CLV’s 22 resident villages throughout Australia. CLV runs university student residential halls and tracks resident satisfaction with services and facilities twice yearly. An overall report […]

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