Making Information Meaningful

Case studies

obstetricians-and-gynaecologists

Royal ANZ College of Obstetricians and Gynaecologists

We conducted a workforce study of fellows, retired fellows and trainees in Australia and New Zealand. This was conducted on paper and on the web and involved analysis of current and future practice options as well as a one week log of activities. We have also completed a […]

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healthcare-insurance

Healthcare & insurance syndicated report

ASR consultant Erik Okerstrom was Project Director for a large syndicated health survey from 2005 to 2007 covering consumer aspects of public and private health services in Australia. This long standing (28 years) report HealthCare & Insurance Australia is subscribed to by State & federal governments as well […]

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va-hospital

Australian Veterans’ Affairs Hospital patient survey

ASR and Paperhouse data management (PDM) are conducting a patient satisfaction survey among the 50,000 veterans that are admitted to hospitals and mental health care centres around Australia. Patient Satisfaction is a component of DVA’s Pay for Performance (P4P) initiative with DVA’s contracted private hospitals […]

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phiac

Private Health Insurance Administration Council (PHIAC) Stakeholder survey

PHIAC engaged Australian Survey Research (ASR) to design, deploy and analyse a web survey of the 34 registered private health insurers they regulate. The research included sought feedback on PHIAC’s performance as a regulator, their effectiveness, regulator burden, compliance support material, prudential guidelines and requirements as well […]

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Parramatta City Council

For well over two years, Parramatta City Council has been an active Survey Manager user. They currently conduct around  40 projects a year covering staff and community topics like:

staff travel activities, both to and from work and during work
team to team service evaluation within Council
community […]

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Catholic Churches Insurance

Catholic Church Insurance Ltd (CCI) has been a Survey Manager user for almost three years. ASR has customised Survey Manager’s workflow and reporting to give CCI a unique business application.

As part of their overall risk management activities as a general insurer, CCI conducts a risk control […]

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Rail Corp

RailCorp, NSW

ASR conducted an internal customer satisfaction survey for RailCorp Property Division. RailCorp runs the CBD and regional train network in the greater Sydney area. The division provides a range of services to RailCorp including facilities maintenance, accommodation planning, access, property acquisition and disposal as well as land information […]

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Port of Melbourne

Port of Melbourne customer satisfaction survey

PoMC engaged Australian Survey Research to conduct a satisfaction survey of its larger customers across a range of segments including organisations working in the port such as stevedores, freight forwarders and transport companies as well as cargo owners’ peak body representatives.

The research study focused on perceptions of […]

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AIIA

Australian Information Industry Association

This was an investigation of members’ perceptions about a proposed merger between AIIA and AEEMA and the value that membership of each association provided its member companies. It was a delicate political exercise which required informing members of what was happening before eliciting their views on a possible […]

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Royal ANZ College of Obstetricians and Gynaecologists

Royal ANZ College of Obstetricians and Gynaecologists

We have just completed a workforce study of fellows, retired fellows and trainees in Australia and New Zealand. This was conducted on paper and on the web and involved analysis of current and future practice options as well as a one week log of activities. We have also […]

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